Renting services
Camp Mobility is committed to sustainability by promoting the reuse of assistive devices through its rental services. We comply with all relevant healthcare regulations and standards to ensure the safety and well-being of our customers.
The rental service for assistive and care devices is available to everyone in need, including healthcare institutions, home hospitals, nursing homes, companies, individuals, and tourists. The selection of rental products with prices can be found in the rental price list. Detailed information about the rental products and their user manuals can be found in the Products section.
Contact:
email: info@campmobility.fi
phone: +358 9350 76 310 (Mon-Fri 8-16)
Rental Prices
The rental price consists of a daily rental fee and a delivery charge. Rentals are invoiced monthly, on the last business day of each month, with a 14-day payment term. The rental agreement is valid indefinitely, and the product may be returned or purchased at any time. The minimum invoicing period is one month; however, rental products may be returned at any time.
Customer Identification and Credit Check
We verify credit information for private customers and require a personal identification number. We require clean credit information!
For foreign tourists, advance payment is accepted as an alternative.
Rental Time
The rental period begins on the delivery day of the products and ends when the product arrives at the warehouse in Tampere.
User Instructions & Maintenance
Renters must follow the product’s user manual. Guidance will be provided if necessary. Instructional videos and manuals are available electronically on the product-specific pages of our website.
Periodic maintenance is included in the rental price. For safety reasons, users are not permitted to repair or modify the product themselves or through third parties. In case of any malfunction during use, please contact our technical service immediately:
If there are any malfunctions during use, contact our technical service immediately:
- Email: huolto@campmobility.fi
- Phone: +358 9 350 76 313 (Mon–Fri, 8:00–16:00)
Product Return
When the rental period ends, please contact our customer service:
- Email: info@campmobility.fi
- Phone: +358 9 350 76 310 (Mon–Fri, 8:00–16:00)
We will arrange product collection via a transportation company. Both delivery and pick-up days are included in the rental period. Delivery and pick-up charges are invoiced separately. Delivery pricing is listed at the end of the rental price list.
How to Rent
1. See product range
Review the rental product selection refer to the rental price list for available products and pricing.
2. Choosing an Assistive Device
Consider the user’s height and weight, which are often required to determine appropriate specifications such as wheelchair seat width and maximum load capacity. Seat width is measured from the widest point of the hips and thighs plus 5 cm, allowing space for a hand on each side of the seated person.
3. Placing a Rental Order
Send an email to our nationwide Customer Service
- email: info@campmobility.fi
- phone:+358 9 350 76 310
To process a rental agreement, we will need the following information:
- Customer’s name
- Billing and delivery address
- Email and phone number
- Personal identification number (for individuals) or business ID (for companies)
- The rental agreement and terms will be sent via email. No signature is required; the rental relationship is established upon delivery in accordance with the rental terms
4. Product Delivery Options
The delivery method will be agreed upon when placing the rental order
- Free pick-up/return from Tampere Logistics Center, Patamäenkatu 5, 33900 Tampere (Weekdays 8.00-16.00)
- Pick-up/return/fitting by appointment at the Helsinki office, Valimotie 17-19, 00380 HELSINKI (fee applies)
- Home delivery for packages under 35 kg (e.g., folding wheelchair).
- Home delivery as pallet freight (e.g., patient lift, light electric wheelchair).
- Home delivery as special-length pallet freight (e.g., shower bed, large scooter).
- Home delivery and installation by 2 persons (e.g., home care bed).
5. Rental Invoicing
Rentals are invoiced monthly in arrears, on the last business day of each month. Invoices are sent via email to the same address as the rental agreement unless otherwise specified. The payment term is 14 days net.
6. Returning Products
When the rental device is no longer needed, please contact our Customer (Service at info@campmobility.fi or call +358 9 350 76 310). We will arrange for the product to be returned from the delivery address you provided to our Logistics Center in Tampere. Our transport partner will handle the pick-up.
7. Product Maintenance
All returned rental products are cleaned and serviced before being restocked. If a device malfunctions during the rental period, please contact our technical service:
- Email: huolto@campmobility.fi
- Phone: +358 9 350 76 313
Vuokraus